Return policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
To initiate a return, simply go to our contact page and let us know the exact issue so we can initiate the return/refund process.
You can always contact us with any return questions.
Damages and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can assess the issue and make it right.
If you receive damaged products, please contact us and send us a video as soon as possible. This will allow us to solve the problem for you.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return, and let you know if your refund was approved. If approved, you'll be automatically refunded to your original payment method. Please keep in mind it can take some time for your bank or credit card company to process and post your refund.
Thank you.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
To initiate a return, simply go to our contact page and let us know the exact issue so we can initiate the return/refund process.
You can always contact us with any return questions.
Damages and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can assess the issue and make it right.
If you receive damaged products, please contact us and send us a video as soon as possible. This will allow us to solve the problem for you.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return, and let you know if your refund was approved. If approved, you'll be automatically refunded to your original payment method. Please keep in mind it can take some time for your bank or credit card company to process and post your refund.
Thank you.